Refund policy

We want you to be completely satisfied with your purchase from VibeDroid (operated by Chinmay Pandya). We offer a 30-Day Return Window, meaning you have 30 days after receiving your item to request a return.

1. Return Eligibility To qualify for a return, your item must be in the exact condition you received it: unused, unwashed, with original tags intact, and in its original retail packaging. You must also provide the proof of purchase or order number.

2. How to Initiate a Return To start a return process, contact our support team at support@vibedroid.shop. Do not send your items back to the address listed on the shipping package or to the manufacturer. Our support team will provide you with the exact authorized warehouse return address and specific instructions.

3. Return Shipping Costs & Fees

• Defective, Damaged, or Wrong Items: If the product arrives damaged, broken, or if you receive the incorrect item, please contact us immediately with photo/video proof. In these cases, we will issue a 100% Free Replacement or a full refund, and you will incur $0.00 shipping costs.

• Customer Remorse (Change of Mind): If you wish to return a product due to a change of mind, the item must be unopened. In this case, the customer is responsible for paying the actual return shipping costs to our authorized return facility.

• Restocking Fee: We charge $0.00 (No restocking fee) for all returns.

4. Refund Processing Time Once your return is received and inspected at our warehouse, we will email you regarding the approval or rejection of your refund. If approved, your refund will be processed immediately and automatically credited to your original payment method within 5 - 7 business days.

5. Contact Information

• Email: support@vibedroid.shop

• Trade Name / Firm: VibeDroid

• Legal Owner: Chinmay Pandya